Redefining How Businesses Connect with Their Clients
SpaChat AI was created to save hours of worktime by handling the tasks no one enjoys doing, including taking calls, contacting leads, and answering endless enquiries.
It brings ease, clarity, and consistency to the way clinics, spas, and salons communicate with and book in their clients.
In an industry centred on trust and personalised care, first impressions matter. By removing friction in communication and promptly answering potential clients' questions, SpaChat AI helps businesses deliver a level of service that truly reflects the professionalism they strive to offer.
Quite simply, SpaChat users stand apart from their rivals.
Managing bookings, answering repetitive questions, and maintaining timely responses can quickly become overwhelming, especially during busy hours. SpaChat AI steps in as a reliable support and booking system, ensuring no client or lead enquiry goes unanswered and no opportunity is missed.
The result is increased bookings and hours of valuable worktime saved every week. The average SpaChat user saves approximately 23 hours per week, giving business owners and staff more time to focus on delivering exceptional client experiences.
Not to mention stronger client relationships, improved operational efficiency, and a sophisticated, modern communication system that makes your business look far more advanced than others.
Always-On Client Support, Anytime They Need You
SpaChat AI ensures every client inquiry is answered instantly, whether it’s during peak hours or late at night. Your spa stays responsive without adding extra workload to your team.
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A Smooth, Effortless Booking Experience
From discovering services to confirming appointments, SpaChat AI guides clients through a simple and intuitive booking journey that reduces friction and increases conversions.
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Conversations That Feel Warm and Personalized
Every interaction is tailored to your spa’s services and tone, creating responses that feel natural, welcoming, and aligned with your brand’s experience.
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Designed to Enhance Every Client Interaction
A seamless blend of intelligent assistance and thoughtful communication, built to support your spa’s daily operations and long-term growth.
- Instant Booking
- 24/7 Availability
- Smart Recommendations
Got Questions? We’ve Got Answers.
SpaChat AI is an AI services and digital assistant provider. We provide AI Agents who can take calls and act as receptionists, answer all website enquiries via a live chat, and contact leads from your forms or paid ads.
SpaChat AI helps increase bookings by responding instantly to client enquiries and guiding them through the booking process. It can also immediately contact your leads via WhatsApp after they submit a form, helping you capture and convert more opportunities.
It reduces missed opportunities by:
- Making booking easier – Clients can quickly ask questions and confirm appointments.
- Answering and qualifying leads – SpaChat AI answers your leads' questions and helps determine which prospects are ready to book.
- Following up automatically – Leads receive follow-up messages twice over the next 5 days, keeping your business top of mind.
Yes, SpaChat AI is always available. It can assist clients with bookings, answer questions, and provide information anytime, even outside your business hours. This way, you won’t miss opportunities from prospects who have questions outside business hours.
No, SpaChat AI is designed to deliver natural, warm, and conversational responses that align with your business’s tone and customer experience.
You bet! Hit the TRY IT YOURSELF button.
You can then call a demo AI Receptionist (SpaChat Front Desk) and chat, or have an AI Sales Agent WhatsApp you (SpaChat Leads).
Ask the agent any questions to get an idea on how they would work for your business!
Yes, that's what it was created for!
Absolutely, our AI Agent can contact your form leads by WhatsApp immediately.
Absolutely, we can create a bespoke quote for your exact requirements.
Your AI Agent will reach out to leads immediately, then follow up with them 2 days later, then AGAIN 3 days after that.
Yes, we do. SpaChat can create more bookings and save time for businesses in virtually any industry.
SpaChat Leads pricing is based on volume of leads, which can be across multiple treatments / ad campaigns. You can view all our pricing options on our Prices page
Book a 20mins Intro Call straight into Scott's calendar and he'll assist you further. Book your Intro Call here
Book a 20mins Intro Call straight into Scott's calendar Book your Intro Call here
Yes absolutely, but only if you want it to. We can programme it so your AI agent can suggest services based on their needs and concerns.
Yes, the setup process is simple and requires minimal effort. To programme your agent, we’ll take all the info from your website or documents you can provide, along with a detailed FAQ's sheet, so it answers questions flawlessly. Once configured, it starts assisting your clients immediately. Set up usually takes 5–10 working days depending on the complexity.
Absolutely. SpaChat AI can be integrated with your website and ad platforms.
It can do, if you have a receptionist or sales staff who initially contact leads. Often, SpaChat AI is used to support your team. It handles repetitive tasks and enquiries so your staff can focus on delivering exceptional in-person or consultation experiences.
We have no daily limit.
We don't call - we contact all leads immediately by WhatsApp, which is proven to be the most effective means of first contact with leads. We then follow up by WhatsApp two days late, then again by SMS three days after that.
Yes absolutely. You can test the AI Agent on your phone for as long as you wish before going live. Then, you'll still get 30 days of the AI Agent being live included in your Month 1 cost.
We don't do free trials, because as part of the onboarding process, we have to create your workflow and AI Agent - this takes considerable time. We have no fixed term contracts however - trial SpaChat for as little as one month, if that helps.
If a lead requests speaking to a human, we can then either send them your business contact details, or we forward their details to you. That's up to you.
Then the AI Agent will politely explain that they're not sure how to answer their question,
then it can provide your phone number or email address, and suggest to the lead
that they contact your business this way to speak to a human.
Any questions that the AI Agent struggles to answer, we then add to its knowledge base soon after.
So when it then receives that same question (or something similar) again, it answers flawlessly from then on!
That depends on whether the correct information has been fed into its knowledge base.
For any questions involving treatments that have potential safety issues,
it is important that the correct way to answer these questions is added to its knowledge base during set up.
That said, the AI will not guess an answer it doesn't know. Rather, it will tell the lead that it is unsure how to answer,
then provide your business contact details and recommend they speak to a human.
We will then add this new information to its knowledge base, so it answers this question(s) flawlessly from then on.
Absolutely! The AI agent can ascertain which treatment, or treatments, could be best suited to the clients' needs, then send them the correct consultation form.
It's really easy and usually takes 5 - 10 working days, depending on the complexity of your agent(s).
We'll sort your new account and create your AI agent.
All we might require from you is some info for its knowledge source (it's brain!),
such as questions your potential customers often ask you.
We programme it, send you a training video on exactly how your AI agent works, then get you to test it as much as you like.
Then, your AI agent goes live and starts taking enquiries!




